Frequently Asked Questions

Maybe these FAQs can help?

What payment methods are accepted?

We accept Visa,MasterCard, Discovery, AMEX and PayPal.You may also call about sending a check or bank wires.

How long will delivery take?
One to six weeks depending on the product.  Please see each product page for details on delivery.
We pride ourselves on meeting your deadlines.  Please make sure you request a rush if your deadline exceeds a standard delivery for product ordered
Combined orders will ship together on the longest delivery unless otherwise requested.
Blank sash orders typically ship in one to two business days, and Economy lettered sashes in 2 to 3 weeks.  And all embroidery in 4 to 6 weeks.  If you need them sooner leave your need date when ordering, or click here to ask.
Please refer to each sash  to determine production and/or shipping time.
Blank Sashes – Ships with-in 2 business days (Orders of  over 200 sashes may take longer, please inquire.
Blank Sashes with Border -Ships with-in 2 business days (Orders of  over 12 sashes may take longer, please inquire.
Economy Lettered Sashes 
    3 Weeks Standard Delivery (Orders of  over 200 sashes may take longer, please inquire)
    2 Weeks Rush Delivery   A 20% rush fee will be added
    1 Week Rush Delivery    A  30% rush fee will be added
Is your shop secure and will my data be secure while shopping?

We provide a safe and secure online shopping experience.Our website uses SHA-5 protocol and 2048-bit encryption.

What exactly happens after ordering?

You will receive an electronic response that your order has gone through, and then in one to two business days you will also be sent a personal email about your order status, and any questions we may have about the order.  So please monitor the email address you used for future updates.  Your same email address will be used for USPS or FedEx for further tracking and shipping updates.